Welcome to Onnsight which is owned and managed by Binnovative Technologies Private Limited, This outline the rules and regulations for the use of Bintelogy’s Website and services . Our refund policy aims to balance the need for fair compensation for our work and the satisfaction of our clients. Given the nature of IT development and digital marketing services, refunds are subject to certain conditions.

Eligibility for Refund:

1. Non-Delivery of Service: If we fail to deliver the agreed service within the specified timeline due to our fault, clients are eligible for a partial or full refund based on the extent of work completed.
2. Service Not as Described: If the delivered service significantly deviates from the service description or proposal, clients may request revisions or a refund.
3. Cancellation Policy: Clients may cancel their project within a specified period from the project start date. A cancellation fee may apply based on the stage of the project.
4. Quality Issues: If the delivered service has verifiable quality issues that we are unable to rectify within a reasonable timeframe, a partial or full refund may be considered.

Limitations

• Refunds are not available for services already completed and accepted by the client.
• Refund requests must be made within a specified time after service delivery.
• Time spent in consultations, research, and planning is non-refundable.
• Digital marketing services may have specific refund conditions due to their ongoing nature.

Process for Requesting a Refund

1. Notification: Clients must notify us in writing, outlining the reasons for the refund request.
2. Evaluation: We will review the request and evaluate the service delivered against the agreed terms.
3. Decision: We will communicate our decision within a specified timeframe, offering a refund, revision, or explanation for denial.
4. Refund Processing: Approved refunds will be processed within a specified period.

Miscellaneous

• This policy may be updated; clients are advised to review it periodically.
• Disputes shall be resolved amicably, or through arbitration if necessary.